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Privacy Policy

Padma Traders (“we” or “us”) is dedicated to safeguarding your privacy. This Privacy Policy explains the methods by which we collect, use, and disclose personal information about you or associated with you. Padma Traders will not disclose your personal information to external agents unless it is legally required.

Data We Collect

Personal information concerning the use of your services may be submitted to us differently. These are the categories of personal information that we may collect:

  • Name, company name, title, phone number, zip or postal code, email, and mailing address.
  • Account information (username, password, device or product nickname, security questions and answers, and any content you keep in your account).
  • Product registration information, including model, serial, type, and installation date.
  • Product setup and registration information, such as product name, installation location, and setup adjustments.
  • Technical information like product model, serial number, barcode, and software version.
  • We use a third-party payment processor to collect and retain payment information such as name, billing address, credit card number, expiration date, and security code.
  • Birthdate, federal, national, or other government-issued ID.
  • Information collected through contests and surveys.

Though you are not obligated to submit this information, we may be unable to provide you with specific services and related features if you do not.

How We Collect And Use Information

Generally, we collect personal information to provide a personalized, useful, and efficient experience. The information we collect includes:

  1. Information You Provide

Personal information, such as your name, email address, user name and password, shipping address, billing information, and phone number, is collected and stored by us when you register for our services, purchase online, sign up for offers, or communicate with us. We also collect information about your product, such as the device ID, serial number, or product code, when registering your device online, through mail, or another. Personal information may also be collected when you send us an email and provide us with comments, conversation messages, or opinions on our Website or through our Service.

  1. Information From Third Parties

Third-party social networks and authentication services may confirm your identity and share your name, email address, and profile information with us if you log in to our Website or Apps. We may get personal information if you “Like” or “Follow” our social media accounts. Your social network privacy settings determine the data we collect from these third parties. Check and update third- party privacy settings before linking to our website or Service.

Third-Party Sharing

We may share your personal information to:

  • Our subsidiaries (i.e., any organization we own or control), our ultimate holding company (i.e., any organization that owns or controls us), and any subsidiaries it owns are also included in the other companies owned by or under common ownership as Padma Traders.
  • Third-party vendors, affiliates, and other service providers that perform services on our behalf solely to carry out their work for us may include identifying and serving targeted advertisements, providing e-commerce, content or service fulfillment, billing, website functioning, payment processing and approval, customer service, analytics, or ad targeting.
  • This is not official page of any water purifier brand. We are one of the authorised business partners of eureka forbes ltd. For Bhubanswar city. We are using this for marketing purpose only.
  • The images are used on the website are not real images. It’s only represent our service.

Information Security And Storage

Padma Traders is committed to protecting your information. It implements physical, administrative, and technological measures to ensure the integrity and security of all information we collect and share with our service providers. We cannot guarantee the security of our systems to a 100% degree, as no security system is unbreakable. We will take reasonable measures to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised. We will also take other steps following any applicable laws and regulations if any information under our control is compromised due to a security breach. If you experience any loss, theft, or unauthorized use of your information, please contact us at [email protected].

Updates To This Policy

We have the right to revise this privacy policy. Per the applicable legislation, we will notify you of any substantial changes to this Policy. You acknowledge and agree that your continued use of our Services following the implementation of the new Privacy Policy will be considered your acceptance of the updated Privacy Policy.

Contacting Us

Reach out to us with any inquiries about this privacy policy. This information is provided below:

Branch 1: Plot NO. 328/2414, Sunderpada, Ebaranga in Front of Champati & Sons Pump, Bhubaneswar, 751002

Branch 2: Plot no.1, forest park, Bhubaneswar, 751001, Odisha

Email: [email protected]

Contact Number: +91 82490 25430